Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or UK public holidays.

UK Delivery

• Standard Delivery — £3.99 (free on orders over £20) — estimated 2-4 business days
• Express Delivery — £4.99 (free on orders over £30) — estimated 1-2 business days

Age Verification As required by UK law, all orders containing nicotine products are subject to age verification. We do not ship to anyone under the age of 18. By placing an order you confirm you are 18 or over.

Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us at info@theapelab.co.uk within 7 days of the expected delivery date.

Restrictions We currently only ship within the United Kingdom.